How do I get my event / location listed on your site?
Submit your information by e-mail to any member of our staff, fax it to 214-977-8177 or mail it to P.O. Box 655237, Dallas, TX 75265-5237. For an event, please include the following information: name of event, location, date and time(s), brief description of event, price and a phone number the public can call for more information. If the event is free, please say so. If it's a benefit, please indicate proceeds recipient. For a business or location, please include the following information: name of business, address, city, ZIP code, nearby cross street, phone number for public use, hours of operation, brief description of business, parking availability (street parking, lot, etc.), smoking or non-smoking and wheelchair accessibility.

Please note that sending your information to GuideLive.com does not mean that it will be run in the Guide section of the Dallas Morning News. If you are interested in a Guide listing, please see the next question.

We try very hard to post every listing we receive, but we simply don't have the data entry staff to get to everything. Please be aware that our editorial judgment will be the deciding factor in what gets listed and what does not.

Searching 101: Valuable tips for finding your way around GuideLive
• The search box on the home page searches the entire site for all topics.
• The search boxes on the individual topic pages search WITHIN THAT PAGE'S TOPIC ONLY, unless the radial button to the left of of "Search entire site" is clicked.
• The search is not case-sensitive.
• A complete word is necessary to perform an accurate search.
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Why aren't showtimes listed on the movie theater pages?
Due to our current publishing platform, we cannot display movie times on the movie theater pages, but we hope to soon. We are working with our partner, CitySearch, to resolve this issue, and we are confident that it will not be long until we will be able to display showtimes on movie theater pages.
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Where can I find listings for music at nightclubs?
Listings for both rock and country music nightclubs shows can be found from the Music page. See the right-hand column, under "Online Extras."

I attended a great show Friday night, but when I tried to search for the band on your site on Saturday morning, there was no mention of the event. Why didn't you cover it?
Our site previews upcoming events. Once events have occurred, their listings automatically archive in our database and can no longer be found on our site. For reviews of any type of concert or show, please check Dallasnews.com's Entertainment section.

Why doesn't GuideLive provide links to the various ticket sellers in the D/FW area?
Actually, we do. Check out our Ticket Sellers information page.
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I can't find an index or key to what your labels mean – what does $$ translate to?
In the bottom right-hand column of our Restaurants page there is a link that reads "LEGEND: Star ratings and price key." If you click on that link, a pop-up window will appear that will show information regarding our star ratings and pricing key.

Why don't you include links to restaurants' Web sites?
This is an idea we have discussed in the past. At this point, however, we have made the decision not to link outside of our site to individual Web sites, except in a few instances. There are many reasons for our policy, including our inability to monitor off-site content for accuracy and/or content acceptability, as well as the fear of undermining our own advertising models, which provide GuideLive-hosted "ad info" sites to businesses that wish to take advantage of this service.

What exactly are restaurant ratings based on? For example, I've eaten at several places and found them wonderful when you've only given them 2 stars.
Our ratings are based on many criteria, including service and atmosphere, though food quality is rated higher when averaging "stars." Also, though many burger places have "great" burgers, sometimes the rest of their food doesn't measure up, and that has to be taken into account as well. So even if a restaurant had the best burger in town, if it also had poor service, a substandard atmosphere and other food that was unappetizing or poorly made, its star rating would reflect those shortcomings.

Why don't you have restaurant menus available online on your site?
We have discussed adding menus to our restaurant coverage, but because of the huge number of restaurants in the Dallas-Fort Worth area and the relative impossibility of ensuring that the menus we have posted online are current and accurate, we have decided not to pursue this at the present time.
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