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Fairness in the Marketplace

Membership Information
Read below about different kinds of membership opportunities or proceed directly to the Membership Inquiry Form

1. Local Membership in a Better Business Bureau

The Better Business Bureau system is supported on the local level by the membership of businesses committed to building and promoting an ethical marketplace.

Local BBB member companies receive access to all Bureau publications, programs, and services as the direct benefits of membership. These may vary from Bureau to Bureau but generally include:

  • Local BBB membership identification
  • Opportunity to participate in BBB programs such as BBB CARE.
  • Access to valuable educational BBB publications, alerts, and other information.
  • Participation in various training programs, such as arbitration and mediation training and customer service workshops.
  • Affiliation with other BBB member companies.

Companies which wish to join their local Better Business Bureau must meet and maintain that Bureau's membership standards. Applications for local membership should be made directly to the appropriate BBB office.

It is important to know that Bureaus provide reliability reports about companies and handle member and non-member complaints an even-handed basis.

2. System Wide Membership

Some companies with many locations and a national customer base may wish to join all BBB's nationwide. The BBB system offers many Benefits of System Wide Membership. The Council of Better Business Bureau can assist in arranging System Wide membership.

3. Membership in the Council of Better Business Bureaus

Members of the CBBB

The leading edge companies that make up the membership of the Council of Better Business Bureaus provide funding for several of the programs that CBBB operates. These include:

BENEFITS OF COUNCIL MEMBERSHIP

Corporate membership is vital to the continuation of self-regulation within the business community. Without the Council of Better Business Bureaus programs, government regulation would increase and corporate dollars would be spent on costly litigation and other means of dispute resolution. The CBBB offers an alternative to this, and much more, including:

  • Listing as a CBBB member on the Council's popular web site, with a hyperlink to the member's own corporate home page.
  • The National Advertising Division (NAD) Case Reports, published ten times per year and sent to appropriate legal, marketing and appropriate staff at your company.
  • Annual summary and analysis of National Advertising Division cases.
  • Panel reports from the National Advertising Review Board, NAD's appeals body.
  • Our newsletter "Advertising Topics" on recent FTC and FDA rulings, major court cases, conferences and speeches relating to advertising regulation.
  • On-site seminars led by NAD staff on substantiating advertising claims.
  • Discounts on workshops, services and publications.
  • Low-cost nationwide alternative dispute resolution services.
  • Philanthropic Advisory Service's detailed reports on national charities, to help member firms make wise decisions regarding solicitations.

Advertisers and advertising agencies: request a free copy of NAD Case Reports or a CD-Rom about NAD.

For further information on CBBB membership contact Membership Department.

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